Great experience and the staff were. Regarding our gastronomy service, our expert chefs specialise in providing a wide selection of different hot and cold dishes using fresh and high-quality ingredients for our guests. Rooms come with a flat-screen TV. Dining at the 5-star all-inclusive IBEROSTAR Punta Cana hotel represents a true diversity of exciting flavors and cuisines from around the world. Iberostar Punta Cana All inclusive 4-star property with pools, private beach, full-service spa Spend the day relaxing at Iberostar Punta Cana All inclusive's private beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. We are disheartened that we could not meet your expectations. Our staff will be delighted with your praise, the entire team is not only particularly hospitable but is also given continuous training in terms of service and general working practice. Bartenders were all very pleasant. However, we will take into account your areas of concern. Children 3 - 12 are surcharged. in Punta Cana This championship-level golf course was designed by famed designer P. B. Dye, who received many honors. The public toilets are extremely clean. From the moment we arrived we were greeted with smiles, a “welcome back”cocktail with the words “Welcome family “ from Janet. It is open every day of the year. Dear Guest, Thank you so much for choosing our hotel as your holiday destination and for taking the time to share the details of your experience among us. We thank you once again for your opinions, the ones we hace shared with management. The lay out felt comfortable and everything was a short walk away. Anything needed was promptly attended to. The pools were also quite nice. There's an Iberostar golf course but we didn't use it. After reading reviews, I had thought I had prepared myself for the *Hard sell and resort environment. If your vacation preference is mediocrity, than this is you place. The entertainment staff were very cheerful and inviting and would make us dance every evening. We missed the Dominican show but it seems that it was excellent and very colorful. The beach - wow. On the beach, we were sitting near the Riu Palace hotel (on the left when facing the sea) so we had the bar, the lunch buffet and the washrooms behind us. I want to be fair with my review of this place, so I'll sum it up in case you don't want to read the entire thing. We held starfish, drank rum on the catamaran, we danced, had a bbq on the beach - if you have the opportunity I would go! Food and drink - we love all types of food so although the buffet may get repetitive, if you are creative and love food then it doesn't matter as you can mix and match every evening. The landscapers constantly took care of the maintenance of shrubs, plants, greenery. Change two rooms for reason of not properly working AC . The staff speaks multiple languages, including English, Spanish, French, and Italian. Enjoy Punta Cana for 4 nights in a spacious and luxurious Junior Suite, the ideal place to relax after a perfect day on vacation. Every room comes with a private bathroom. Taxes and fees that are shown are estimates only. Dear guest, We are grateful to you for choosing Iberostar for your latest holiday, and for sharing the experience with us. The shower, fridge bar and balcony were good. Now £119 on Tripadvisor: Iberostar Punta Cana, Dominican Republic. Response from Iberostar Hotels and Resorts, General Manager at Iberostar Punta Cana, Response from QualityManagerDR, Quality Manager at Iberostar Punta Cana. Our journey was stress-free and we were greeted so warmly - smiles and a cocktail awaited us. Prices are calculated as … Some seaweed yes but that is normal and each morning staff were on the beach removing it. The $10 Tourist Card, once required for all tourists to purchase separately at the airport, is now included in your airfare when visiting the country–one less thing to worry about! more. We are aware that our hotel is not a new construction and we do our absolute utmost to maintain all areas to provide our guests with clean, comfortable and fully functioning accommodation. Iberostar Punta Cana - All Inclusive 5 Star Hotel - Dominican Republic. discount for a bottle of wine at a restaurant ... but the bottle must cost at least $ 100 ). Sometimes, it was the pleasantries were laid on a bit too thick in my opinion. No matter the occasion, this Dominican paradise is the perfect backdrop for creating memories that last a lifetime. We are happy to learn that many aspects of your stay was up to your expectations, and we thank you for highlighting some of them, such as: our gastronomic offer at our romantic suite, our beach buffet and of course our steakhouse. We always ate breakfast by the beach instead of the main restaurant as it was peaceful and of course had a great view. The grounds are beautifully maintained , the beach was amazin raked daily by tractor to be smooth and iliminate any seaweed that washed up. The Asian restaurant was very nice but the food average. The bedroom building was very nice, overlooking the outside bar. See 8,247 traveller reviews, 9,165 candid photos, and great deals for Iberostar Punta Cana, ranked #16 of 37 hotels in Dominican Republic and rated 4.5 of 5 at Tripadvisor. Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Montserrat Manor Restaurant, and Herman 311 Bar & Restaurant. The room was large, the bathroom very nice. Warmest regards, Quality Manager Online Coral Level by Iberostar Selection Bavaro, Stayed in November, 2019. We recommend calling ahead to confirm details. Own or manage this property? Located in the Bavaro district in El Cortecito, 8.1 miles from Punta Cana, Iberostar Dominicana boasts an outdoor pool and spa centre. The lunch buffet on the beach was also very good. Also, please accept our sincere apologies if our selection of beverages has failed to meet your expectations. Nearby attractions include Bavaro Beach (1.7 miles), Vivaldi Cigars (4.1 miles), and Escapology (4.2 miles). Also, nobody was able to tell us which restaurants were open and when. There are more places to choose from in the Bavaro area. The room was standard but the bed was sooo comfy and was such a great sight at the end of a long day. Iberostar Punta Cana - All Inclusive 5 Star Hotel - Dominican Republic - Call Toll Free: 1-888-774-0040 or Book Online Anyhow, my review: - Room was clean and very well presentable. It is great to read that our complex, with a wonderful laid-out was of your liking, including the beach, allowing you to enjoy the perfect environment of enjoyment. The coffee really leaves something to be desired; it tasted like salt. more. This is the version of our website addressed to speakers of English in the United States. Still having same problem tempreture in the room barely gets below 30 of Celcius . His vision and hard work are clearly displayed, as the layout features a challenging and picturesque course with lakes, streams, desert-like features, and a stunning cascade. I do, however, understand the point as it's difficult to sustain based on a business perspective. The balcony overlooked the side of the complex, towards the next hotel (Riu Palace). We follow all health and safety guidelines and inspections and we are sorry that this made your holiday with us less than perfect. Best Regards, Online Quality Manager Iberostar Punta Cana, Tripadvisor Plus Subscription Terms & Conditions, Dominican Republic Ski-In / Ski-Out Hotels, Grand Palladium Hotels & Resorts in Dominican Republic, Barcelo Hotels & Resorts in Dominican Republic, Be Live Collection Hotels in Dominican Republic, The Leading Hotels Of The World in Dominican Republic, BlueBay Hotels & Resorts in Dominican Republic, Luxury Bahia Principe Hotels in Dominican Republic, Grand Bahia Principe Hotels in Dominican Republic, Dominican Republic Hotels with Free Parking, Pet Friendly Hotels in Dominican Republic, Adults Only and Adult Friendly Resorts Dominican Republic, All Inclusive Hotels in Dominican Republic, All Inclusive Resorts in Dominican Republic, Resorts on the Ocean in Dominican Republic, Hotels with Free Wifi in Dominican Republic, Hotels near Punta Cana auf Deutsch Einfach Schone Ausfluge. Marcamos-lhe quais são os familiares para que possam ir todos. Please see our partners for more details. The external medical service that serves us has noticed no increase in this type of case. Popular attractions Arena Gorda Beach and Hard Rock Golf Club at Cana Bay are located nearby. The seaweed on the beach was picked up every morning. Firstly, we sincerely appreciate your words towards our staff who are characterised by their kind and helpful manner, and we do receive so many compliments about them. This golf course in Punta Cana, designed by PB Dye, is just twenty minutes from the airport. Iberostar shares many of its facilities -- among them two pools, several a la carte restaurants, a kids' club, and a gym -- with neighboring Iberostar Dominicana, an almost mirror image of Punta It’s about 17 miles from Punta Cana International Airport (PUJ). What are some of the property amenities at Iberostar Punta Cana? Javi, a smiley and energetic reception team member made us feel comfortable and safe as soon as we arrived which was lovely after such a long trip. Book through the hotel though, not the salesman on the beach because you just never know. Jacqueline and Angelica in the lobby bar were very attentive and personable. Each room at this resort is air conditioned and features a flat-screen TV. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Henry and Damien greeted us after checking in, we discussed having visited only 8 weeks earlier, dinner reservations and Henry suggested we should consider membership; a lovely welcome ! (Tip: learn some basic Spanish phrases pertaining to alcohol (for drink orders), diner and drinks, and different ways to say "no thank you".) We hire the very best professionals which undergo continuous training and our team are passionate to making sure our clients receive the highest customer service. Does Iberostar Punta Cana offer any business services? Some rooms feature a seating area where you can relax. A lovely and special touch, thank you Kathryn. The grounds were well-maintained and there were many restaurant options, although many of them were closed due to Covid. Iberostar Punta Cana, Bavaro: Zobrazte 8 247 recenzí zákazníků, 9 165 fotografií cestovatelů a skvělé nabídky pro zařízení Iberostar Punta Cana, které se v Bavaro umístilo jako 16. z 37 hotely a je ohodnocené na Tripadvisor jako 4,5 z 5 Iberostar Punta Cana is located on the far left of the complex, followed by Dominicana, Selection Bavaro (family) and Grand Bavaro (luxury, the one with the boat). All inclusive (generous, varied buffets for all meals). Normally I would stay at the Reserve Paradisus Punta Cana, but it was all booked up so I turned to look for 4-5 star place which would offer 2 bedroom suite. Best Regards, Online Quality Manager Iberostar Punta Cana. "if any one can give advice appreciate. The Iberostar Punta Cana is a 5-star all-inclusive hotel. This is the version of our website addressed to speakers of English in the United States. Michael from La Espanola is also fantastic, very attentive and great demeanor. I expect this problem is unique to Covid since typically all restaurants would be open, but for us it was frustrating as we’d have to walk to 2 or 3 restaurants to find one that was open after being given wrong info. It is a unique, undulating course with some level ground and features that make for a memorable game, such as lakes, streams, desert-like … -Variety of food is great, many choices to choose from, delicious as well. If the hotel could in anyway encourage a better atmosphere there then this would only be a bonus for the resort! Restaurants & Bars. Directly on the beautiful, sandy beach of Bavaro (Punta Cana). If Iberostar is reading this, please just get your act together with your room service ;), Dear Guest, Thank you for staying at our hotel and for sharing this outstanding review. The staff for the most part is great. In no way do we want to make the participants feel pressured. The property is dotted with tropical gardens and 75 bungalow-style buildings. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. always friendly and willing to help. All the reception staff were warm and welcoming but one outstanding member of staff was Henry at Guest Services. Explanation Of The Bahia Resorts in Punta Cana - July 3, 2020 Grand Bahia Room & A La Carte Requests - Revised March 19, 2019 A Detailed guide to AI's in the D.R. Adult guests can fully rejuvenate with Aliveness. When we arrived, there was hardly anyone in the lobby and no one to offer us the expected welcome drink. Rooms are worn out with old scratched furniture, bathroom is reasonable but problems with sink and toilet drainage. This was our first time to Punta Cana and we where not disappointed. We had hoped we could stay in the same room as we had previously and Kathryn the services manager did not disappoint with a lovely spacious room, “Welcome Back “ on our door with lovely welcome gifts. Iberostar Bavaro is located along one of the Dominican Republic’s most beautiful beaches. All inclusive (generous, varied buffets for all meals). Beach restaurant. In fact, cleanliness was paramount throughout the complex. What are some restaurants close to Iberostar Punta Cana? Dining at the 5-star all-inclusive IBEROSTAR Punta Cana hotel represents a true diversity of exciting flavors and cuisines from around the world. It was like, Dear Cassie, Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel and for your considerately kind comments regarding our staff. Beach restaurant. Fish much better than meat. Stay at this 5-star luxury property in Punta Cana. We would like to express our thankfulness for such a detailed review, it is full of important remarks which will help us to take the correct way in order to improve our service. Best Regards, Online Quality Manager Iberostar Punta Cana, This was our 4th visit to Iberostar Punta Cana in 2 years, a wonderful resort with the most wonderful staff. Came with a family to puntacana iberostar hotel coral level. This was great if swimming made you a little peckish! The maid did a great job. And you can find them all in an all-inclusive getaway at Iberostar Selection Bávaro. Punta Cana International Airport (PUJ) is located on the east coast of the Dominican Republic, centrally located to the many beachfront resorts in Punta Cana. Set in a palm grove. -Raymundi from the restaurant by the ocean and pool is fantastic. Plenty of food with plenty to choose from. https://www.iberostar.com/en/hotels/punta-cana/iberostar-punta-cana Dear Guest, Thank you for choosing our destination for your vacation and for taking part of it to let us know your concern,please note that we have inmediately shared this with the management and they will personally contact you to change your perception, our unly purpuse is to create perfect holidays. Its exquisite gastronomy and great entertainment make this a very tempting place. Once again, thank you for all your praises, we would be honored to count with another opportunity to host you in the future. Friendly atmosphere. Hotel itself is old and in desperate need for updates, so-called 2 bedroom suite is nothing but 2 regular rooms connected by the door which you will have difficulty closing since its old and out of alignment. The bedroom is not a huge deal to us as we only spend time in there to shower and sleep. No mosquito net and the patio door was missing the exterior handle. Set in Punta Cana, 18 mi from freshwater lagoons, Iberostar Punta Cana features air-conditioned rooms and free private parking. Six on-site a la carte restaurants (dining restrictions apply), two international buffets, and a grill/snack bar create a unique dining experience at this Punta Cana resort. Does Iberostar Punta Cana have an airport shuttle? Iberostar came up as I searched so I went for it. Once again, thank you again for you comments. Iberostar Bávaro Golf Club. Iberostar Dominicana will bring you closer than ever to Punta Cana’s natural paradise with its beachfront location, tropical gardens, and family-friendly amenities. At other resorts you have to pay extra for the luxurious beds and cabanas by the beach, but at Iberostar, they were plentiful and available to all. By the way, there is an escape room game where the shops are, if that interests you. Basically a cruise on land, I'd be lying if I said I wasn't disappointed. Thank you again for sharing your motivating comments and we look forward to your next visit in may to our hotel. Also, hundreds of guests stay with us on a daily basis and so far we have not received comments on stomach problems and the doctor that serves us has not reported any cases, anyway, we are very sorry that this has tarnished your experience. Two rooms for reason of not properly working AC grounds are beautifully maintained the! Was excellent and very well kept.The beach and pool maintained, the ones hace... 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